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BayState I.T. support for the growing enterprise

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Desktop Support

Bay State IT’s desktop support specialists help end users with Mac, PC and Linux issues whenever they occur. We can connect to any system to see the user’s desktop and share control of keyboard and mouse commands. This allows us to resolve most end user issues. Our support programs proactively monitor, manage and resolve issues within your desktop/laptop environment.

Proven Expertise, Proven 24x7 Support

Bay State IT can serve as your organization’s support center for all employees. We have the knowledge, multi-tiered support structure, and tools to maximize your users’ uptime and security day in and day out.

We treat your users’ desktops, and other computing devices like our own. For each employee, we maintain the visibility to know what applications are running, on which devices, and from which location. From required anti-virus and patch release updates, to message continuity services, to application-specific support, our remote troubleshooting translates to immediate action.