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BayState I.T. support for the growing enterprise

Company

IT consultations, network and desktop support, and managed IT services—on-site and remotely—through Bay State IT

Whether you need basic support or are implementing large networks, data backups, disaster recovery, virtual environments, and network monitoring, Bay State IT offers truly comprehensive IT support solutions.

Tier 1 Desktop Support


If your most immediate concern is ensuring smooth daily operations, our Desktop Support Technicians provide cost-effective solutions. At the same time, our Server Support Technicians maintain your network infrastructure and keep it running securely and efficiently. And, you receive detailed reports through the Bay State IT Ticket System with every action performed on your computer systems clearly documented.

Tier 2 Server Support


If you need to protect your network infrastructure, our Network Engineers specialize in back-ups and VMware, Linux/ Unix, Cisco, Firewalls, and Windows Servers. These high-level IT professionals are available both on-site and remotely as your first line of defense. Bay State IT Tier 2 personnel complement the work of your Desktop Support Technicians and take a hands-on role in the security and maintenance of your complex network operations.

Bay State IT Ticket System


Clear, transparent, detailed communication is the hallmark of Bay State IT’s quality service. Our customers receive reports through the Bay State IT Ticket System that document every service and fee. And, you have access to the complete record at any time through secure login.