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Bay State I.T.

535 Albany Street Suite 2A
Boston, MA 02118

IT tech person working with servers

Bay State I.T.

A company built on dedicated, reliable service

IT consultations, network and desktop support, and managed IT services on-site and remotely—through Bay State I.T.

Whether you need basic support or are implementing large networks, data backups, disaster recovery, virtual environments, and network monitoring, Bay State I.T. offers truly comprehensive I.T. support solutions.

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Our Approach

Bay State I.T. is the leading Managed Service Provider in the Greater Boston area. Our mission is to develop long-term client relationships by providing dependable services, support, and security. Bay State I.T. is focused on providing great service while keeping costs down; our approach will help meet all of your information technology needs without overtaxing your budget.

Remote Services Support

Our fully staffed helpdesk is ready to assist you in cases where requests do not require onsite support. Our customers receive communication through the Bay State I.T. Ticket System that document every service incident or request. You have access to the complete record at any time through our client portal.

Field Services Support

If your most immediate concern is ensuring smooth daily operations, our Field Services Technicians provide cost-effective solutions. Each client is assigned a primary engineer to serve as an extension of your team. Onsite support has always been and remains a core component of Bay State I.T.’s service model.

Infrastructure Services Support

If you need to protect your network infrastructure, our Infrastructure Services Engineers have the expertise you need. This team will complement the work of your Field Services Engineer and take a hands-on approach to the security and maintenance of your network operations.

Bay State IT process Timeline

Our Proven Process